Applications have closed

PeoplePlusTech Inc. currently looking for Field Service Engineer.

Responsibilities:

·         Conference room A/V equipment assistance & troubleshooting. • Basic VOIP phone configuration & troubleshooting • Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability. • Mail configuration and troubleshooting of Mobile Device Management system ( Airwatch / Xenmobile / Mobile iron etc). • Data Backups • Troubleshooting for VDI, SCCM / LanDesk / Altris. • Troubleshooting of Apple machines /mobile devices • Contribution towards creating KB article • Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines

Qualifications and Requirements:

·         3-4 years’ experience providing IT Infrastructure field support which includes: • troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. • Hands on experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories. • Ability to perform smart and physical assistance activity under instruction, at sites. • Ability to lift / move computer equipment weighing up to 50Lbs. • Skilled in desk side support for Installing & troubleshooting Operating Systems (Win 7/ Win 10 / MAC / Linux) • Knowledge and experience on the following: • TCP/IP networking, DNS, DHCP, VPN, and RDP working principles • Anti-spyware and Anti-virus software, standard software’s / application like Adobe, browsers, office applications • Service requests and incident management process • Enterprise LAN, WAN, Server setups and concepts • Ticketing tools (ServiceNow / Remedy etc.)

Location: BGC Taguig

Work Hours: Local working day shift (8am-5pm)

Duration: Full-Time/ Direct Hiring

Interested applicants may send their application to [email protected]

 

 

 

#ITjobs #jobseekers #hiringnow #softwareengineer #servicedesk

Tagged as: #itservicedesk

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

Sign in

Sign Up

Forgotten Password

Share