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Customer Service Support Staff (Work From Home)

Job Description

Interested candidates please send your CV to hr_cust@resumewriter.sg

All applications not sent to that email will be ignored.

When applying, please place your email subject title as “Customer Service Application”

 

We’re looking for a full time staff to help out with Customer Service at ResumeWriter.SG

 

The role includes:

- Customer Support Emails

- Answering Customer Calls

- Giving clients feedback on their CV (we’ll provide training)

- Assigning new orders on our website to our CV writers.

 

The Ideal Candidate

You’re a really fun person and can show that bubbly persona through great emails and the occasional 5 minute phone call.

You’re fanatic about solving customer’s problems and making them walk away delighted.

You’ve got an eye for great grammar, syntax and wordsmithing (we’re a writing services company after all)

 

You’ve read all these great articles:

https://www.groovehq.com/support/essential-customer-service-skills

https://open.bufferapp.com/customer-service-emails-words/

 

Do you have all these skills? Then we’d be AWESOME together.

This is a full time job.

You can work from home or anywhere with an internet connection.

Office Hours are 9am - 6pm Singapore time

 

No experience necessary. Training will be provided.

Interested candidates please send your CV to hr_cust@resumewriter.sg

All applications not sent to that email will be ignored.

 

When applying, please place your email subject title as “Customer Service Application”

Skills required:

• Office & Admin (Virtual Assistant)

   - Email Management

• English

   - Writing

• Customer Service & Admin Support

   - Customer Support

   - Email Support

 

Qualification:

No experience necessary. Training will be provided.