Company: PeoplePlustech Inc.

We are looking highly individuals to fill-up our position.

IT Service Desk Analysts (voice)

Qualifications:

· At least 6 months experience as a Technical Support Representative / IT Service Desk / IT Helpdesk

· Must know ServiceNow, Active Directory, Citrix & VPN

· Willing to work in a shifting schedule and onsite in Centris Quezon City

· Completed 2 years in college

Job Description:

· Act as a single point of contact for phone calls, emails, chats and self-service tickets from staff regarding IT issues and queries.

· 1st and 2nd line support – troubleshooting if IT related problems.

· Escalate unresolved calls to the infrastructure support teams.

Fast application process

Tagged as: #itservicedesk

IT Service Desk Analyst