IT Service Desk Analyst
Full TimeBookmark Details
Company: PeoplePlustech Inc.
We are looking highly individuals to fill-up our position.
IT Service Desk Analysts (voice)
Qualifications:
· At least 6 months experience as a Technical Support Representative / IT Service Desk / IT Helpdesk
· Must know ServiceNow, Active Directory, Citrix & VPN
· Willing to work in a shifting schedule and onsite in Centris Quezon City
· Completed 2 years in college
Job Description:
· Act as a single point of contact for phone calls, emails, chats and self-service tickets from staff regarding IT issues and queries.
· 1st and 2nd line support – troubleshooting if IT related problems.
· Escalate unresolved calls to the infrastructure support teams.
Fast application process
Share
Facebook
Twitter
LinkedIn
Telegram
Tumblr
WhatsApp
VK
Mail