Help Desk Agent

We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team

Are you passionate about travel and making people’s dreams come true? Look no further! We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team, serving our top-tier Australian client in the travel industry.

Be part of a growing, dynamic, international team
Enjoy competitive salary and benefits package
Secure career advancement opportunities
Immerse yourself in a fun and collaborative work environment

🎯 Your Mission, Should You Choose to Accept It:

Provide exceptional customer service via email, and chat, assisting clients with their travel inquiries
Troubleshoot and resolve client concerns in a timely and professional manner
Collaborate with team members and other departments to ensure the best possible customer experience
Continuously enhance your knowledge of the latest travel trends, destinations, and industry developments

🌟 Our Ideal Candidate:

Good English communication skills (both written and spoken)
A genuine passion for travel, tourism, and customer service
Strong problem-solving and critical-thinking skills
Ability to multitask, prioritize, and work in a fast-paced environment
Flexibility to work on shifting schedules, weekends, and holidays
A positive attitude, team player mentality, and the ability to adapt to change
Flexible working hours and the option to work remotely

🚀 Ready to Embark on This Journey with Us?

Don’t miss this chance to work on a great program! Let’s create some magic together! 🌟💫 Apply Today! https://lumikha.work/dreaming-of-a-career-adventure-join-our-travel-help-desk-team/

Tagged as: customer service, help desk agent