ProbeCX Philippines

About the Company

COMPANY PROFILE

Stellar is now the newest member of Probe Group, the largest Australian-owned provider of customer contact and communication solutions in Australasia. Both organizations have long histories of investing in building high engagement workplaces and placing people and culture at the heart of their businesses.

About Stellar

Stellar, one of the founding members of the Australian business process outsourcing market, has grown over 22 years into a leading global experience service provider. Stellar employs some 6,000 + people across Australia, Asia, North America, and Africa.

The new combined company

The combined group will be the largest and most diverse Australian owned customer experience outsourcing provider, employing over 14,000 people across 5 countries.

The group services blue-chip corporate clients across a wide range of industries, fast growing technology and emerging fintech businesses and government.

Probe group will combine the consulting and digital enablement practices of both organizations to create a market leading digital transformation practice specializing in process simplification, user experience design, and customer journey mapping, workforce optimization, data analytics, and customer sentiment analysis, and digital deployment and automation.

The acquisition will lead to better solutions, better partnerships, and better performance.