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Senior IT Network Engineer based in Manila
Cielo Talent, Inc. is inviting qualified candidates to apply for the role of the Senior IT Network Engineer based in Manila. The Senior IT Network Engineer is a technical adviser for PH, US, AU, UAE technology related matters, as well as: responsible for the daily configuration, maintenance and troubleshooting of the Cielo global network. The Senior IT Network Engineer is customer-centric, analytical and results-oriented with an expert understanding of networking technology. The Senior IT Network Engineer does not have direct reports and is a non-managerial position. Duties and Responsibilities • Technical adviser for PH technology related matters. • Technical adviser and support for US technology related matters. • Technical adviser for UAE technology related matters. • Technical adviser and support for Australian technology related matters. • Configure, maintain and troubleshoot the corporate network, firewalls and pertinent components. • Monitor network performance and ensure system availability and reliability. • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. • Maintain, analyze, troubleshoot, and repair network, firewall and monitoring systems. • Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support. • Act as a further escalation point for unresolved or escalated tickets related to connectivity for local and remote users. • Install and configure and maintain company security cameras. • Install, configure and administer wireless network and access points. • Manage assigned projects and program components to deliver network and security services as directed by the IT Infrastructure Manager. • Other duties as assigned by the IT Infrastructure Manager.
Position Requirements Education: • Associate degree in Information Technology or related field required or equivalent experience. • Network certification preferred. Experience: • Focus on Palo Alto, FortiGate, HPE/Aruba and Cisco equipment strongly preferred. • Experience with PH, UAE, US systems • Experience with PH, UAE, US, AU systems support • At least Five or more years' proven relevant experience required. Functional/Technical Knowledge, Skills and Abilities Required Hardware: • Cisco/Aruba HP/Palo Alto/FortiGate/Ruckus/ShoreTel/Audiocodes. Protocols: • VTP, PVST, RSTP, PVRSTP HSRP, NAT, IPSEC tunneling, static routing, DNS, SIP • Hand-on experience with monitoring, firewalls, network diagnostic and network analytics tools. • Excellent troubleshooting and analytical skills. • Excellent customer service skills. • Strong technical knowledge of current network hardware, protocols, and standards. Able to work within a team or independently. • Ability to establish and maintain effective working relationships with other technical staff, vendors and the end users. • Ability to respond quickly and effectively to uncertainty and constant changes in technology. A market-competitive compensation and benefits package is provided. If you are a qualified candidate interested to apply, please email your updated CV with the Subject Line: Senior IT Network Engineer to: People and Culture Manila PeopleandCultureManila@cielotalent.com Cielo Talent Inc. - 26th Floor Tower 2, RCBC Plaza, Ayala Avenue, Manila