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APAC Senior Operations Manager based in Manila
Cielo Talent Inc. is inviting qualified candidates to apply for the role of the APAC Senior Operations Manager based in Manila. The APAC Senior Operations Manager spearheads and leads the creation of a Regional RPO operational support function based in Cielo's Manila Delivery Centre to provide consultative services to clients and employees across Asia Pacific on Recruitment Process Outsourcing, Project Management best practices in a multi-country, international, APAC setting Key Responsibilities • Design and develop regional Operations Model, team structure and ways of working to be aligned with other regional operations functions • Lead the development and implementation of new Recruitment Technology Platforms across APAC • Manage the effective delivery of process/systems design, improvement and implementation support for new/existing clients to meet project requirements and client needs • Ensure availability of relevant Talent Acquisition Reporting, Analytics and Insight content to APAC teams and clients • Provision of Lead generation strategies, enhanced Sourcing techniques and optimised CRM utilisation to enhance regional candidate generation capabilities • Leverage expertise from across Cielo to contribute to the achievement and evolution of company-wide goals • Support the Cielo Go To Market team with SME knowledge and F2F representation during the sales process for new business.
Person Specification • Proven experience in operational delivery of complex end-to end recruitment services across multiple APAC Countries • Proven experience in regional/Global RPO Solution Design, Implementation and Delivery • Proven experience of implementing technical recruitment systems including ATS, CRM, Video Interviewing, Al Sourcing and communication tools • Project Management & change management leadership of large complex teams • Experience of collaborating with key departments and SME's across a global business • Operational Consultancy and Account Management with all levels of stakeholder • Ability to analyse complex situations conceptually and provide workable solutions to a variety of stakeholders • Strong experience within a highly commercial, service oriented customer facing role • Thrives on working in a fast moving, creative, flexible entrepreneurial environment • Ability to effectively influence internal and external stakeholders • Excellent communication skills and attention to details • Ability to work under pressure • Flexibility to travel across the region and globally A market-competitive compensation and benefits package is provided. If you are a qualified candidate interested to apply, please email your updated CV with the Subject Line: APAC Senior Operations Manager to: People and Culture Manila PeopleandCultureManila@cielotalent.com Cielo Talent Inc. - 26th Floor Tower 2, RCBC Plaza, Ayala Avenue, Makati.